Coronavirus (COVID-19)

Upcoming Webinars

To aid the aquatics industry in finding the latest and most useful information relating to COVID-19, the WWA has been hosting a variety of webinar programs that offer ongoing learning opportunities accessible in remote settings. Normally, these programs are only available to WWA member facilities and their employees. However, access to the webinar recordings posted here is being granted to non-members for the time being. Please click on the green Register Now buttons to either sign up for an upcoming webinar program or to listen to a webinar recording,

Previous COVID-19 Related Webinars

Access archived recordings of previous webinars by clicking below.  

Lessons Learned From Re-Opened Parks In A COVID-19 World

Join a discussion with a panel of waterpark operators who have opened their facilities and are making their way through the new operational hurdles.  Hear about the changes they have built into their plans to allow for increased cleaning and disinfection, guest & employee education & communication and social distancing. Find out what is working so far, and what has already been adjusted to improve operations and meet guest expectations. Hear ideas for operating safer facilities and how to evolve with the changing challenges.

Speakers:  Evan Barnett, Typhoon Texas - Speaker info; Michael Hays, Epic Waters - Speaker info; Jim Kunau, Island H2O Live! - Speaker info; Tiffany Quilici, Roaring Springs Waterpark - Speaker info;  Vera Solis, Typhoon Texas- Speaker info
Webinar date: June 18, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Waterparks: Exploring The Next Normal

In this presentation Jerry Henry, CEO of H2R Market Research and attractions research expert, will explore how U.S. consumers and waterpark customers are navigating the world amid COVID-19. You will learn how attitudes of waterpark customers compare to U.S. consumers as a whole, what governance changes they most want and expect and what message points are most likely to resonate in this environment. This webinar will also address a wide range of actions and behaviors that are expected in the coming months—all based on new consumer data. One key takeaway for listeners is: the marketplace is sharply divided across a whole new set of parameters far beyond traditional need states and mindsets.  Demand is expected to have a positive correlation with the rise and fall of coronavirus cases in specific locations.  As a result, there may be significant variances among consumers in their appetite for risk by geographic location, generational cohort, type of attraction and by their willingness to wear masks—just to name a few.

Speaker: Jerry Henry, H2R Market Research - Speaker info
Webinar date: June 16, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Designing Social Distancing Into Your Waterpark Attractions

Join waterpark designers and attraction builders to discuss how parks can adjust the operation of their attractions to promote social distancing. As we all adjust to new norms, this conversation is intended to provide solutions, inspiration and awareness of the latest trends and safety requirements for your waterpark attractions.

Moderator: Robin Ritz, InCord Ltd.  - Bio info;
Speakers: Daryl Matzke, Ramaker & Associates - Speaker info; John Olthafer, Ramaker & Associates - Speaker info; Travis Kline, Aquatic Development Group (ADG) - Speaker info; Mark Weston - Speaker info
Webinar date: June 2, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Does Your Insurance Cover Your Waterpark For Losses From COVID-19?

With the government shutting down waterparks and entertainment businesses during their peak time, what is it that a company or owner can do to recoup those losses?  This webinar will review mainly the opportunity for businesses to make claims against their insurance company for “Business Interruption” losses.  The seminar will focus on what steps should be taken to ensure that your business has the best opportunity to receive compensation from your insurance company.  This includes those companies that have already been denied or have policies that exclude viruses within their policy.  This webinar will focus on what, when and how to make a claim with your insurance company and review the types of policies that cover government shutdown due to a pandemic.  There will be a short question and answer session afterward.

Speaker:  Frederick W. Penney Esquire, Penney and Associates  Speaker info
Webinar date: May 28, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


COVID-19 and Reopening Your Aquatic Facility

Tune in to a discussion with an expert in biomedical and environmental sciences, an owner-operator, and legal counsel, focused on reopening your aquatic facility. You will learn about COVID-19 transmission and trends, and what you can do to prepare your team, your facility, and your guests for your 2020 operation.

Speakers:  Gaylee W. Gillim, Esquire, Kentucky Kingdom & Hurricane Bay - Speaker info; Carla J. Kinslow, Ph.D, Rimkus Consulting Group, Inc., - Speaker info; Lary Zucker, Esquire, Marshall Dennehey Warner Coleman Goggin - Speaker info; Michael Amaro, Esquire, Amaro Baldwin, LLP - Speaker info 

Webinar date: May 27, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Maximizing PPP Loan Forgiveness

The SBA released a new forgiveness application and guidance on how to calculate loan forgiveness for PPP loans. In this webinar Polsinelli attorneys will walk through when and how to properly use PPP funds, the loan forgiveness application, the documentation needed and pitfalls to avoid. Topics to be covered include:

  • When and how to properly use PPP funds
  • The new loan forgiveness application
  • Forgiveness process
  • Pitfalls to avoid

Speakers:  Philip Feigen, Polsinelli; Sara Ainsworth, Polsinelli
Webinar date: May 21, 2020
Webinar time: 12:00 PM - 1:00 PM Central Time
Cost:  FREE for Members!
Register Now


Meaningful Marketing Methods For Reopening

Description: It was only a couple of months ago that waterparks were gearing up for or had started a new season when everything came to a grinding halt from the pandemic we will not soon forget.  Now we are embarking on a new frontier where typical promotions need to be shelved for the time being and replaced with more meaningful messaging that will boost your guests’ public sentiment so they feel safe while having fun.  This webinar will cover marketing strategies for reopening. Even if your waterpark doesn’t have a reopening date yet, there are marketing tactics to launch now before guests return and strategies to prepare for when they do come back.

Speaker:  Julie Dion, Dion Marketing Company - Speaker info 
Webinar date: May 21, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Taking A Deeper Dive Into Safely Opening Seasonal Aquatic Facilities

With the recent release of the CDC’s “Considerations for Public Pools, Hot Tubs, and Water Playgrounds During COVID-19”, this presentation will walk through the implications these have on opening and operating your seasonal aquatic facility in order to keep your team members and guests as safe as possible.

Speakers:  George Deines, Counsilman-Hunsaker - Speaker info
Webinar date: May 20, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Our Enemies Make Us Stronger: Legal Pitfalls and Opportunities When Amusement Operators (Finally) Reopen

This is an interactive webinar where we will help you do more with less.  This webinar will explore many of the numerous legal issues lurking as you reopen your business.  We will help you develop an action plan for a successful reopening that will minimize your exposure, keep you out of trouble, and allow you to concentrate on making sure your patrons come back for more fun!

Speaker: Wayne Pierce, Attorney, The Pierce Law Firm - Speaker info 
Webinar date: May 19, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Healthy and Safe Swimming at Public Aquatic Venues during the COVID-19 Pandemic

This webinar will provide a forum to discuss operating public aquatic venues with COVID-19 prevention measures in place. Join representatives from the CDC and the CMAHC and hear the latest about the guidelines being drafted by the CDC.

Speakers: Michele Hlavsa, RN, MPH, U.S. Centers for Disease Control and Prevention - Speaker info; Dewey Case, Council for the Model Aquatic Health Code (CMAHC) - Speaker info

Webinar date: May 14, 2020
Webinar time: 2:00 PM - 3:00 PM Central Time
Cost:  FREE for Members!

Register Now


Real Time Lessons Learned from COVID-19: What you need to know about employee wellness to reopen

Roslyn Stone, MPH, COO of Zero Hour Health and Founder of Getzedic.com, will explore how we can use the lessons so far from the coronavirus to move forward in a safer, more resilient way. She'll discuss employee wellness screening, health tools and resources, and advice for safe operation for opening during the COVID pandemic and beyond.

Key Takeaways:

  • Prep and response plans for the other illnesses we’ve dealt with like Norovirus and Hep A better positioned many organizations for COVID-19 (and vice versa)
  • Employee wellness screenings including symptom surveys or temperature screening  may be here for the long-term.
  • Automating those processes and minimizing their impact on day to day management functions will be essential.
  • Operational excellence, rapid employee communication and a laser focus on employee health and food safety are and will remain more important than ever. 
  • You need resources and tools lined up before crises hit to be ready to quickly meet future health challenges once coronavirus is behind us.

Speaker: Roslyn Stone, MPH, Zero Hour Health - Speaker info 
Webinar date: May 12, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Carpe Quarantine: Taking the Time to Optimize Your Website

So many important marketing success tactics get lost in the hustle and bustle of daily business because we just don’t have the time to commit to them.  Well now you do.  Let’s leverage this unique time to examine those website tasks that take time instead of money but will help you make money in the long run.  Make your site faster, fresher and learn which Google Analytics reports are really helpful.  Leverage the time you have now for success later.

Speaker: Katie Bruno, WDD- Speaker info
Webinar date: April 14, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


Insuring Your Waterpark During COVID-19

Join Tim O’Donnell, Program Manager of the WWA Insurance Program by Haas & Wilkerson for a discussion on how closures and disruptions to your park due to COVID-19 will affect your insurance policies and some steps you might consider taking to lessen the financial impact to your park.

Speaker: Tim O'Donnell, WWA Insurance Program, Haas & Wilkerson - Speaker info 
Webinar date: March 31, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


CARES Act Updates For The Travel Industry

Join the CARES Act Updates for the Travel Industry webinar hosted by the U.S. Travel Association to ensure you are well-equipped to take advantage of provisions contained within the newly enacted aid package. U.S. Travel representatives will walk you through the legislation and answer your questions about the stimulus package’s impact on your business.

Speaker: U.S. Travel Association
Webinar date: March 30, 2020
Webinar time: 2:00 PM - 3:00 PM Central Time
Cost:  FREE for Members!
Register Now


What You Should Be Doing NOW With Marketing & Communication

COVID-19 has been called a "black swan" event for tourism—something we could never have predicted or prepared for in our wildest imaginings. What should your facility be doing right now in terms of marketing, communicating and planning? What are the best travel brands doing? What do you need to plan for now to be ready for later? Winter Prosapio will lead this webinar to provide practical advice and a window to what to do—and not to do—during this time.

Speakers: Winter Prosapio, The Atkins Group - Speaker info
Webinar date: Tuesday, March 24, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now


COVID-19: What You Need To Know

As fears about COVID-19 increase worldwide, unscientific claims and unreliable advice are spreading fast. Drawing upon the latest information from a variety of trusted public sources, this course cuts through the confusion by offering an in-depth look at COVID-19, with specific information for aquatic professionals. You will also receive a link to share with your staff to take a free online course and print a certificate for in-service credit.

Speakers:  Jill White, Starfish Aquatics Institute - Speaker info; Lake White, Starfish Aquatics Institute - Speaker info; Seth Collings Hawkins, MD - Speaker info
Webinar date: March 25, 2020
Webinar time: 1:00 PM - 2:00 PM Central Time
Cost:  FREE for Members!
Register Now

Webinar Archives

Current WWA Member facilities and their employees can access previously recorded webinars on-demand by visiting our Webinar Wednesdays archives. Choose from topics related to marketing & communications, management & staff development, operations, safety, food & beverage, in-park revenue and design & development. You must login before you will be able to access these webinar archives.

Webinar Archives