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Annual Symposium & Trade Show Days and Times
Click on titles for more information. OR, for a full-color, detailed PDF of the Education Schedule that you can print out, click here.

Tuesday, October 04, 2011
8:00 a.m. - 2:00 p.m.    
Annual Golf Tournament
Click for details.
8:00 a.m. - 6:00 p.m.    
Certified Pool-Spa Operator (CPO®) Course
Day 2 of 2
8:00 a.m. - 6:00 p.m.    
CPO® Certification Blended Training
(Pre-registration & extra tuition required)
8:00 a.m. - 6:00 p.m.    
Aquatic Facility Operator (AFO)
Day 2 of 2
8:30 a.m. - 6:00 p.m.    
SAI StarGuard Lifeguard Instructor Workshop
Day 2 of 2
9:00 a.m - 5:30 p.m.    New
Inclusion U: A Guide to Welcoming People with Disabilities
(extra tuition required)
9:00 a.m. - 5:00 p.m.    
Ready, Set, Go!
Everything You Need to Know to Get Started!
(extra tuition required)
9:00 a.m. - 5:00 p.m.    
WWA Advanced Water Quality Course
(extra tuition required)
9:00 a.m. - 5:00 p.m.    New
Magical Selling Skills: A Sales Workshop
(extra tuition required)
2:00 p.m. - 6:00 p.m.    
Waterpark Design, Development & Expansion Seminar
(Advanced Registration Required)
6:00 p.m. - 7:00 p.m.    
Developer's Reception
Workshop attendees and presenters are welcome to attend this intimate networking opportunity.

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Wednesday, October 05, 2011
8:45 a.m. - 9:45 a.m.    New
Developing Your Middle Management
8:45 a.m. - 9:45 a.m.    
Group Sales State of the Industry
8:45 a.m. - 9:45 a.m.    New
Because It’s Gotta Be Clean - A Water Quality Round Up
8:45 a.m. - 9:45 a.m.    New
Training Strategies for Proactive Lifeguard Performance
8:45 a.m. - 9:45 a.m.    New
Delicious Dish: A Food Service Panel
8:45 a.m. - 9:45 a.m.    New
Planning Tips for a Smooth Expansion/Renovation: What to do and not do before you proceed.
10:00 a.m. - 11:15 a.m.    New
Let 'Mainstream' be a 'Widestream'- Helping ALL People Play!
10:00 a.m. - 11:15 a.m.    New
Maximizing your Website's Potential
10:00 a.m. - 11:15 a.m.    New
Addressing the Most Common Waterpark Maintenance Issues
10:00 a.m. - 11:15 a.m.    New
No Boundaries: Overcoming the Most Difficult Resort Waterpark Challenges
10:00 a.m. - 11:15 a.m.    
Smaller Park Meeting
10:00 a.m. - 11:15 a.m.    
Every Thing You want to Know About Spray Parks!
11:30 a.m. - 12:30 p.m.    
OPENING GENERAL SESSION
12:30 p.m. - 6:30 p.m.    
TRADE SHOW OPEN
Ernest M. Morial Convention Center
New Orleans, LA - USA
Hall A
12:30 p.m. - 2:30 p.m.    
Lunch in the Exhibit Hall
6:00 p.m. - 9:00 p.m.    
WWA ANNUAL REUNION PARTY
Starts in the WWA Exhibit Hall
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Thursday, October 06, 2011
8:45 a.m. - 9:45 a.m.    New
The Myth of Mid-Season Burnout
8:45 a.m. - 9:45 a.m.    New
Take your Marketing Inside: Marketing Strategies for Waterpark Resorts

8:45 a.m. - 9:45 a.m.    
Pumps & Motors
8:45 a.m. - 9:45 a.m.    New
25 Ways to Increase your Park’s Safety
8:45 a.m. - 9:45 a.m.    New
Merchandise and In-Park Revenue Roundtable
08:45 a.m. - 09:45 a.m.    
Swimming Pool Technologies: Are These The Answers?
10:00 - 11:00 a.m.    
KEYNOTE SESSION
11:00 a.m. - 3:00 p.m.    
TRADE SHOW OPEN
Ernest M. Morial Convention Center
New Orleans, LA - USA
Hall A 
12:00 p.m. - 2:00 p.m.    
Lunch in the Exhibit Hall
3:00 p.m. - 4:15 p.m.    New
Creating a Leadership Legacy and Culture of Excellence
3:00 p.m.- 4:15 p.m.    New
SuperCharged: Living a Happier, Healthier, More Energized Live (How to do it!)
3:00 p.m. - 4:15 p.m.    New
Beyond the Surface: Waterpark Surface Selection, Maintenance & Repair
3:00 p.m. - 4:15 p.m.    New
In-Service: It's Not Just for Lifeguards Anymore
03:00 p.m. - 04:15 p.m.    
Next Evolution of Aquatic Entertainment and Technology
3:00 p.m. - 4:15 p.m.    New
Waterpark Resort Round Table
4:30 p.m. - 5:45 p.m.    New
The Domino Effect: Managing A Crisis in the Social Media World
4:30 p.m. - 5:45 p.m.    New
Advanced Social Media
4:30 p.m. - 5:45 p.m.    New
Preventative Maintenance Tricks and Tips
4:30 p.m. - 5:45 p.m.    New
The Power of 10: Using A 10 Point Safety Inspection
4:30 p.m. - 5:45 p.m.    New
Caught in the Act: The Real Story of To Catch A Thief
04:30 p.m. - 05:45 p.m.    
Secondary Disinfection Systems: Ozone & UV in Pools
7:00 p.m. - 10 p.m.    
NEW ORLEANS PARTY at Generations Hall
Shuttle bus pick up at WWA Convention Center Hotels.
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Friday, October 07, 2011
8:45 a.m.- 9:45 a.m.    New
How to Handle Hard to Handle Guests
8:45 a.m. - 9:45 a.m.    New
Digital Marketing on No Budget At All
8:45 a.m. - 9:45 a.m.    New
Maintenance Magic: How to Hire and Train Maintenance Techs for Waterparks
8:45 a.m. - 9:45 a.m.    New
Ebbs & Flows: Control Costs By Optimizing Your Operations in Real Time
8:45 a.m. - 9:45 a.m.    
Large Park Great Debate
8:45 a.m. - 9:45 a.m.    New
Beauty and the Beast: Balancing design and functionality
10:00 a.m. - 11:15 a.m.    New
Come One, Come All!!! Mastering The 3 Ring Circus of Events, Promotions & Public Relations
10:00 a.m. - 11:15 a.m.    New
Real World Practical Technology Applications
10:00 a.m. - 11:15 a.m.    
Claims Management - Lessons Learned from a Duck
10:00 a.m. - 11:15 a.m.    
Safety Committee/CDPC Roundtable
10:00 a.m. - 11:15 a.m.    New
Becoming More Profitable in a World of Red Tape: The Ultimate Public Sector Challenge - Public Sectory Roundtable
10:00 a.m. - 11:15 a.m.    
Triple Play on the Gulf: Plan, Design and 1st Season
11:30 a.m. - 12:45 p.m.    New
Ground Rules Apply: Creating Employee Manuals That Work
11:30 a.m. - 12:45 p.m.    New
Marketing Committee’s Hot Topic Roundtable
11:30 a.m. - 12:45 p.m.    New
No Money, No Problem! Low-cost and no-cost ways to keep your park relevant in a down economy.
11:30 a.m. - 12:45 p.m.    New
Breaking the Code: The Latest Updates on the Model Aquatic Health Code, ADA & ICC's Pool Codes
11:30 a.m -12:45 p.m.    New
You Can't Make This Stuff Up!
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Monday, October 01, 2012
8:00 a.m. - 6:00 p.m.    
Ellis Lifeguard Instructor Training
Day 2 of 3 (extra tuition required)
8:00 a.m. - 6:00 p.m.    
NASCO Lifeguard Instructor Training
Day 2 of 3 (extra tuition required)
8:30 a.m. - 6:00 p.m.    
SAI StarGuard Lifeguard Instructor Workshop
Day 1 of 2 (extra tuition required)
8:30 a.m. - 6:00 p.m.    
SAI Swim Instructor Trainer Workshop
Day 1 of 2 (extra tuition required)
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Tuesday, October 02, 2012
8:00 a.m. - 6:00 p.m.    
Certified Pool-Spa Operator (CPO®) Course
Day 1 of 2 (extra tuition required)
8:00 a.m. - 6:00 p.m.    
Aquatic Facility Operator (AFO)
Day 1 of 2 (extra tuition required)
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